course
FEEDBACK MANAGEMENT
Key facts
Method: online with self-study teaching modules, webinars and 1 to 1 video sessions with teachers
Duration: 6 hours of self-study on the platform, 1 hour of webinar, 1 hour of individual video sessions with teachers (premium course). The expected duration of the course is 3 months but access to the contents of the course on the platform will be allowed for 6 months
Overview
Optimal feedback management is one of the key skills to work within organizations and effectively join or manage work teams. Knowing how to give and receive feedback is a crucial ability to develop evolved organizational behaviors and is an essential tool for professional growth.
Program
6 application modules on how to give and receive feedback in work teams e
spread the culture of feedback in organizational contexts
1
Because PEOPLE AVOID FEEDBACK
Although we know that giving and receiving feedback is precious, many resist, find out why!
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2
Types of feedback
Discover the characteristics of a reinforcement feedback and improvement feedback
3
PREPARE the feedback
Find out how to prepare yourself to provide focused and useful feedback to the people who receive it
4
GIVE FEEDBACK
Find out how when, where and how to give useful feedback to the person receiving it
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5
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SEEK AND RECEIVE FEEDBACK
Learn how to ask for and use feedback to improve your performance
6
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SPREAD CULTURE OF FEEDBACK
Find out how to spread feedback techniques and culture in your work team and in extended organizational contexts
Educational objectives
Know the different types of feedback and their purposes
Understand the conditions for giving and receiving feedback
Encourage the use of feedback within a team
Knowing how to prepare for what to say in feedback and how to say it
Recognize when and where to give feedback
Provide reinforcement feedback and improvement feedback
Knowing how to receive feedback and use it to improve
Who is the course for?
Managers who want to consolidate people and team management skills
Professionals working in the Human Resources field who want to acquire useful skills for the management of Learning & Development processes
Recent graduates and figures Junior who want to develop fundamental skills to enter the job market
How to participate in the route
The course will be delivered on the Bonsay eLearning training platform.
In the platform you can:​
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Access the individual modules of the course
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Take notes in your digital diary
Develop and monitor your action plan with respect to the contents learned
PERSONAL DEVELOPMENT
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Access the exclusive community for course participants where you can interact with teachers
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Attend the course webinars with Bonsay teachers​
Create one-to-one video sessions with the course teachers
(Premium Course)
Course participation fee
STANDARD COURSE
€ 190
(VAT INCLUDED)
All the fundamental modules of the course
The standard course includes
6 modules on feedback management where you will find text, exercises, examples, insights, videos
Feedback management tools
1 one-hour webinar exclusively for participants only where you will have the opportunity to interact with the Bonsay trainers who developed the course
A certificate of participation in the course provided by Bonsay
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Premium COURSE
€ 290
(VAT INCLUDED)
All the fundamental modules of the course
+ 2 individual video sessions with teachers
The Premium course includes
6 modules on feedback management where you will find text, exercises, examples, insights, videos
Feedback management tools
1 one-hour webinar exclusively for participants only where you will have the opportunity to interact with the Bonsay trainers who developed the course
A certificate of participation in the course provided by Bonsay
2 individual video-sessions of 30m of mentoring / coaching with the teacher of the course during which you will be able to discuss your specific cases in managing feedback and other elements of professional development that you consider useful
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The lecturers of the course
Massimo Franceschetti
Communication consultant e trainer. Researcher, and passionate scholar of the human being and its expressive forms. Through Equilibra shares his personal experience in communication and helps others to live and work as best as possible. He teaches at Bologna Business School.
Marco Sarracino
Co-founder Bonsay
Business Coach with ICF accreditation with a particular focus on issues of Leadership, Change Management, Communication, Innovation and Emotional Intelligence. After ten years of experience as a Corporate & Managerial Learning Manager within the Hera Group, he co-founded Bonsay. He is an occupational psychologist and a lover of theater, trekking and tennis.
Frequent questions
How do I access the course?
Access to the material is immediate.
Immediately after payment you will receive a link to enter your private area and take advantage of the course.
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Can I review the course?
Yes, the course is on-demand. That is, after purchasing it you can review it whenever you want and as many times as you want. Access to the platform is allowed for 6 months from the purchase of the course so that you will have all the time necessary to consolidate your learning and review the contents.
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Can I get an invoice?
Yes, just ask for it by writing to info@bonsay.me
How can I pay?
You can pay directly from this page via PayPal or major credit cards.
Is a certificate of participation issued?
Yes, when you have finished the course write to info@bonsay.me and we will send you the Bonsay certificate of participation.
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I have a question that is not on the list, what can I do?
Simple! Write to info@bonsay.me