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course

FEEDBACK MANAGEMENT

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Key facts

Method: online with self-study teaching modules, webinars and 1 to 1 video sessions with teachers

Duration: 6 hours of self-study on the platform, 1 hour of webinar, 1 hour of individual video sessions with teachers (premium course). The expected duration of the course is 3 months but access to the contents of the course on the platform will be allowed for 6 months

Overview

Optimal feedback management is one of the key skills to work within organizations and effectively join or manage work teams. Knowing how to give and receive feedback is a crucial ability to develop evolved organizational behaviors and is an essential tool for professional growth.

Program

6 application modules on how to give and receive feedback in work teams e

spread the culture of feedback in organizational contexts

1
 
Because  PEOPLE AVOID FEEDBACK

Although we know that  giving and receiving feedback is precious, many resist, find out why!

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2
 
Types of feedback

Discover the characteristics of a  reinforcement feedback and improvement feedback

3
 
PREPARE  the feedback

Find out how to prepare yourself to provide focused and useful feedback to the people who receive it

4
 
GIVE FEEDBACK

Find out how when, where and how to give useful feedback to the person receiving it

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5
SEEK AND RECEIVE FEEDBACK

Learn how to ask for and use feedback to improve your performance

6
SPREAD CULTURE  OF FEEDBACK

Find out how to spread feedback techniques and culture  in your work team and in extended organizational contexts

Educational objectives

  • Know  the different types of feedback and their purposes

  • Understand the conditions for giving and receiving feedback

  • Encourage the use of feedback within a team

  • Knowing how to prepare for what to say in feedback and how to say it

  • Recognize when and where to give feedback

  • Provide reinforcement feedback and improvement feedback

  • Knowing how to receive feedback and use it to improve

Who is the course for?

  • Managers who want to consolidate people and team management skills

  • Professionals working in the Human Resources field who want to acquire useful skills for the management of Learning & Development processes

  • Recent graduates and figures  Junior who want to develop fundamental skills to enter the job market

How to participate in the route

The course will be delivered on the Bonsay eLearning training platform.

In the platform you can:​

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Access the individual modules of the course

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Take notes in your digital diary

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Develop and monitor  your action plan with respect to the contents learned

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PERSONAL DEVELOPMENT

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Access the exclusive community for course participants where you can interact with teachers

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Attend the course webinars with Bonsay teachers​

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Create one-to-one video sessions with the course teachers

(Premium Course)

Course participation fee

STANDARD COURSE

€ 190

(VAT INCLUDED)

All the fundamental modules of the course

The standard course includes

  • 6 modules on feedback management where you will find text, exercises, examples, insights, videos

  • Feedback management tools

  • 1 one-hour webinar exclusively for participants only where you will have the opportunity to interact with the Bonsay trainers who developed the course

  • A certificate of participation in the course provided by Bonsay

Premium COURSE

€ 290

(VAT INCLUDED)

All the fundamental modules of the course

+ 2 individual video sessions with teachers

The Premium course  includes

  • 6 modules on feedback management where you will find text, exercises, examples, insights, videos

  • Feedback management tools

  • 1 one-hour webinar exclusively for participants only where you will have the opportunity to interact with the Bonsay trainers who developed the course

  • A certificate of participation in the course provided by Bonsay

  • 2 individual video-sessions of 30m of mentoring / coaching with the teacher of the  course during which you will be able to discuss your specific cases in managing feedback and other elements of professional development that you consider useful

The lecturers of the course

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Massimo Franceschetti

Communication consultant e  trainer. Researcher, and passionate scholar of the human being and its expressive forms. Through Equilibra  shares his  personal experience in communication and helps others to live and work as best as possible. He teaches at Bologna Business School.

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Marco Sarracino  

Co-founder Bonsay

Business Coach with ICF accreditation with a particular focus on issues of Leadership, Change Management, Communication, Innovation and Emotional Intelligence. After ten years of experience as a Corporate & Managerial Learning Manager within the Hera Group, he co-founded Bonsay. He is an occupational psychologist and a lover of theater, trekking and tennis.

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Frequent questions

How do I access the course?

Access to the material is  immediate.

Immediately after payment you will receive a link to enter your private area and take advantage of the course.

Can I review the course?

Yes, the course is on-demand. That is, after purchasing it you can review it whenever you want and as many times as you want. Access to the platform is allowed for 6 months from the purchase of the course so that you will have all the time necessary to consolidate your learning and review the contents.

Can I get an invoice?

Yes, just ask for it by writing to info@bonsay.me

 

How can I pay?

You can pay directly from this page via PayPal or major credit cards.

 

Is a certificate of participation issued?

Yes, when you have finished the course write to info@bonsay.me and we will send you the Bonsay certificate of participation.

I have a question that is not on the list, what can I do?

Simple! Write to info@bonsay.me

CONTACT US FOR

SIGN UP FOR THE COURSE

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